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employment

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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Accounting
Accounts Receivable Specialist
Location:
Corporate Office - Birmingham, AL
Department:
Accounting
Job Title:
Accounts Receivable Specialist
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Accounts Receivable Management
  • Post daily cash receipts.
  • Prepare monthly aging reports.
  • Conduct collection calls and follow-up calls on delinquent accounts. Develop collection process and letters.
  • Transact credit/debit memos and initiate refunds on customer accounts - posting properly to general ledger accounts.
  • Monthly A/R closing on the last business day of each month.
  • Other A/R reporting throughout each month as requested.
  • Receive incoming customer calls/emails regarding account status.
  • Prepare individual account details per request, including international accounts.
  • Develop report to assist management in reviewing A/R progress and status.
  • Assist with annual external audit through A/R record retrieval and process demonstration for auditors.
  • Assists with annual inventory audit.
  • Other finance responsibilities as assigned.
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • 1-3 years previous AR or bookkeeping experience
  • Customer contact experience in collections
  • Office/accounting procedures and computer skills including Excel
  • Time management and organizational skills
  • Strong level of customer service and professionalism

Education:
The educational/experience requirements for this role are as follows:
  • High School diploma required
  • College coursework preferred

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

Customer Care
Customer Care Representative
Location:
Birmingham, AL
Department:
Customer Care
Job Title:
Customer Care Representative
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Functions as primary order intake point person
  • Assists and advises customers requiring technical assistance
  • Insures proper handling of customer complaints with focus on customer service recovery
  • Interacts with operations to facilitate timely shipment of products
  • Interacts with accounting to maintain accurate customer accounting records
  • Interacts with field sales force to promote and maintain current and consistent communication
  • Processes customer returns  
  • Maintains files on all customers
  • Maintains and improves systems for order processing and customer activity
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • Customer care or related experience required
  • Exceptional telephone manner and skills required
  • Effective interpersonal and communication skills required
  • Experience with MS Office suite required
  • Proficiency in typing/10-key/data entry required
  • High volume call-center experience preferred
  • Previous experience in the dental industry a plus
Education:
    • B.S. in Business, Marketing or other related field is preferred.

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Customer Care
    Returns & Complaints Representative
    Location:
    Birmingham, AL
    Department:
    Customer Care
    Job Title:
    Returns & Complaints Representative
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Functions as the primary person for processing of the company’s customer complaints and product returns in compliance with company procedures and U.S. FDA and international regulatory requirements for medical devices.
    • Assist and advises customers requiring assistance with the proper techniques and handling of customer complaints and returns.
    • Interact with field sales force to promote and maintain current and consistent communication as it relates to returns, complaints and warranty returns.

    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Customer service or related experience
    • Computer literacy - 10-key, typing skills, data entry
    • Excellent telephone manner and skills
    • Effective interpersonal and communication skills required
    • Above average proofreading skills and attention to detail
    • Previous experience as a dental hygienist or dental assistant a plus
    Education:
    The educational/experience requirements for this role are as follows:
    • High School diploma required
    • Degree or some college coursework preferred

    Pleasenote that any offer of employment made by BioHorizons is contingentupon the successful completion of a pre-employment backgroundinvestigation to include a pre-employment drug screen.
    Domestic Sales
    Territory Manager (Multiple Locations)
    Location:
    Multiple Locations
    Department:
    Domestic Sales
    Job Title:
    Territory Manager (Multiple Locations)
    Responsibilities
    ARKANSAS & NORTH MISSISSIPPI
    HOUSTON, TX
    NORTHERN VIRGINIA, VA
    TAMPA, FL


    The responsibilities of this position include, but may not be limited to the following:
    • Plan and develop a working territory plan with a call sales cycle.
    • Secure daily appointments with potential prospects.
    • Schedule follow up meetings with potential prospects.
    • Provide educational lunch and learn programs to prospective and current customers.
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account.
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
    • Must attend scheduled and on-going training sessions
    RELOCATION ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
    Qualifications:
    The ideal candidate for this position will possess the following:
    • 3-5 years of outside sales experience
    • Medical/dental industry experience
    • Exceptional customer service skills and an outgoing personality
    • A strong work ethic, be self-motivated and comfortable working independently
    • The ability to travel overnight as needed, including weekends (20-30%)

    Education:
    • B.S. Business, Engineering, Science or equivalent work experience required
    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Information Technology
    Web Developer
    Location:
    Birmingham, AL
    Department:
    Information Technology
    Job Title:
    Web Developer
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Develop and update company websites and digital marketing initiatives
    • Maintain, expand and scale website content and digital projects
    • Integrate data from various back-end services and databases
    • Collaborate with colleagues to translate vision into tangible results
    • Investigate and develop skills in new technologies and apply them into operations and activities
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Proven working experience in web development
    • In-depth knowledge of modern HTML/CSS, ASP.NET, C# and Javascript
    • Basic knowledge of Search Engine Optimization (SEO) process
    • Excellent collaboration and communication skills
    • Aggressive problem diagnosis and creative problem solving skills
    • Strong organizational skills to balance multiple projects within the constraints of  timelines and budgets with business acumen
    • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
    Education:
    The educational/experience requirements for this role are as follows:
    • BS in Computer Science or a related field

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

    PrecisionOne Medical
    Associate Manufacturing Engineer
    Location:
    Oceanside, CA
    Department:
    PrecisionOne Medical
    Job Title:
    Associate Manufacturing Engineer
    Responsibilities

    • Responsible for tasks involved in facilitating the manufacturing operation and maintaining related documentation
    • Review customer blueprints, process drawings, engineering plans, materials & customer specifications
    • Generate CAD models and create prints of current and new products as well as any supporting fixtures
    • Assist in maintaining the Engineering department database which includes master part logs, routings, process documentation, and sample parts
    • Evaluate manufacturing process flows of short and long run orders, including process routings, outside processes, and final inspection
    • Communicate statuses and updates to manufacturing team for any and all assigned projects

    Qualifications:

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Knowledge of GD&T and able to read blueprints
    • Advanced or working knowledge of SolidWorks and MS Office software
    • Must have good project management skills and initiative in taking on and completing projects
    • Must have sharp attention to detail and possess sound judgment
    • Ability to perform under pressure and deal with frequent changes or delays
    • Ability to exercise independent judgment and discretion
    • Ability to work extended hours when needed• Communicates and works well with employees of all departments
    • Willingness to work at a machine on the shop floor for an indeterminate period of time to gain a machining understanding if deemed necessary by superiors

    Education:

    • High school diploma with 5 years minimum manufacturing-related experience
    • Associate’s degree or equivalent certificate in a machining technology program with 2-5 years manufacturing-related experience


    This position is located at PrecisionOne Medical, a subsidiary of BioHorizons Implant Systems, in Oceanside, California.  Applicants should submit their resume directly to: gsooto@precisiononemedical.com

    Vulcan Custom Dental
    Customer Care Representative
    Location:
    Corporate Office - Birmingham, AL
    Department:
    Vulcan Custom Dental
    Job Title:
    Customer Care Representative
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Functions as primary order intake point person
    • Assist and advised customers requiring technical assistance
    • Insure proper handling of customer complaints with focus on customer service recovery
    • Interact with operations to facilitate timely shipment of products
    • Interact with field sales force to promote and maintain current and consistent communication
    • Processes customer returns
    • Maintains files on all customers
    • Maintains and improves systems for order processing and customer activity
    • Accept new projects as delegated by the department manager
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Customer care or related experience
    • Computer literacy
    • Excellent telephone manner and skills
    • Effective interpersonal and communication skills
    • Previous experience as a dental hygienist, dental or medical assistant preferred

    Education:

    The educational/experience requirements for this role are as follows:

    • High School diploma required
    • Some college preferred

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.



    Vulcan Custom Dental
    Digital Dentistry Technician
    Location:
    Birmingham, AL
    Department:
    Vulcan Custom Dental
    Job Title:
    Digital Dentistry Technician
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Perform CAD design of dental prostheses per customer specifications.
    • Completes all work in accordance to quality manual.
    • Ensures established turnaround times for product are achieved.
    • Provides customer support as it relates to CAD/CAM prosthetics and surgical guides.
    • Coordinates cases with customers as they are received through Customer Care, processed through various software, and distributed throughout company.
    • Provides support and training to customers, partner companies, and online.
    • Participates in all CAD production-related qualifications including Installation, Operation, and Process Validations.
    • Works with outside suppliers as needed.
    • Investigates and addresses customer complaints.

    Qualifications:

    The ideal candidate for this position will possess the following qualifications:
    • Strong computer skills required.
    • Know and understand tooth morphology preferred.
    • Experience with IOS scans and importing files from various scanner software platforms preferred.
    • Must be comfortable in production environment where production quotas are mandated.

    Education:
    The educational/experience requirements for this role are as follows:
    • Previous milling/machining experience preferred.
    • 2+ years experience designing crowns, copings, bridges, models and abutments in 3Shape, Exocad, Dental Wings or equivalent software preferred.
    • College degree or some college coursework preferred.
    • CDT preferred.

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.